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Home └FOH 4. - Complaint Handling and Guest Recovery
FOH 4. - Complaint Handling and Guest Recovery

FOH 4. - Complaint Handling and Guest Recovery

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Responsible Alex IT
Last Update 04/07/2025
Members 3
    • 4.1 Addressing Guest Concerns with Empathy
      10 xp
    • 4.2 The GWF Complaint Resolution Protocol
      10 xp
    • 4.3 Escalating Issues to Supervisors When Needed
      10 xp
    • 4.4 Ensuring Guest Satisfactions
      10 xp