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FOH 4. - Complaint Handling and Guest Recovery
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FOH 4. - Complaint Handling and Guest Recovery
FOH 4. - Complaint Handling and Guest Recovery
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Responsible
Yudi IT
Last Update
04/07/2025
Members
7
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Course
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4.1 Addressing Guest Concerns with Empathy
Preview
10 xp
4.2 The GWF Complaint Resolution Protocol
10 xp
4.3 Escalating Issues to Supervisors When Needed
10 xp
4.4 Ensuring Guest Satisfactions
10 xp
